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Privacy policy

We ask for your name, telephone number and e-mail address. This helps us to process your enquiry, to contact you if we have any problems with your request or to send you an electronic confirmation of the enquiry.

We operate the following policy with regard to the privacy of customer data:
 
We will maintain the personal information provided via this site as part of our records to assist us to maintain and improve our administration and management of our car rental business. Customers are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date. In order to further enhance our car rental services, we may also add details to customers' names and addresses to our marketing database and may from time to time notify customers of new services of the group. From time to time we may wish to notify you of our site features or latest Internet special offers by e-mail.

Cookies:
Our site does not use cookies for any purpose.

 
IP address:
We collect your IP address when you visit our site, this only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.

If we decide to change the privacy policy for our Web site, we will post the changes here, so you will always know what information we gather, how we use that information and whether we disclose the information to anyone. 

Data Responsibility.
Tenerife Rent a Car. is the data controller for the purposes of the European Data Protection Act 1998.

 
LIABILITY AND WARRANTY
(i) General
No information contained in this Site may be treated as an offer or invitation to treat, apart from the pages containing specific services and for which contract offers are presented expressly and unambiguously. If a contract is made between Tenerife Rent a Car. and a Customer, Tenerife Rent a Car shall be bound only by the terms and conditions appearing on the printed documents signed by Tenerife Rent a Car. Neither Tenerife Rent a Car nor any other company mentioned on this site may be deemed to be bound by the information published on this site. In addition, this site may contain typographical or syntax errors, which may be amended at any time without notice.
Tenerife Rent a Car. shall bear no liability or grant any warranty, expressed or implied, except in the cases provided for below or provided for with respect to specific services (reservations, frequent-user card programs, etc.), for which specific contract terms are provided.

(ii) Liability
In no event shall Tenerife Rent a Car bear any liability directly or indirectly to anyone owing to use of this Site, including in the event that Tenerife Rent a Car or one of its representatives has been informed of a risk. If the governing law does not allow a disclaimer of liability, Tenerife Rent a Car. liability shall be limited in all cases to the extent permitted by the governing law.

(iii) Warranty
Tenerife Rent a Car shall use best efforts to ascertain the accuracy of the information published on the Site, the contents of which it reserves the right to amend at any time without notice. However, the information contained in this Site is provided without any warranty of any kind whatsoever, express or implied, on Tenerife Rent a Car part. In addition, Tenerife Rent a Car does not warrant that the Site or the hardware on which it is hosted are free of viruses or virus-affected components, although every effort is made to ensure the quality of the website.
 
Tenerife Rent a Car. uses best efforts to secure the confidentiality of the information provided to it by the Customer, but owing to the current standing of technology, cannot in any way warrant complete confidentiality. Tenerife Rent a Car does not warrant that all the services offered and information provided are useable in countries other than Spain, and advises Customers to consult the official Tenerife Rent a Car representative.

(iv) Liability and warranty
in connection with the web site reservation service Tenerife Rent a Car. shall bear no liability pursuant to the reservation available on the official Tenerife Rent a Car site. The terms and conditions of reservation and rental of Tenerife Rent a Car vehicles are subject to amendment at any time. The Tenerife Rent a Car rental service shall not give rise to any liability of Tenerife Rent a Car., in tort or contract, directly or indirectly.
 
The pricing information provided by the web site is information based on the data provided by the Customer. In no event shall web site reservation of a Tenerife Rent a Car vehicles be treated as constituting a rental contract. Each official Tenerife Rent a Car agreement contains a reminder, and according to the statutes and regulations in force in Spain, of the terms of reservation and rental of Tenerife Rent a Car. vehicles. Those terms shall be notified to the Customer on request. If that warning does not appear on the official site, the Customer shall be deemed to have received sufficient information from this caution.


In any event, the vehicle-rental contract shall be formed only at the time when the Customer withdraws his or her vehicle and signs the rental contract, accepting the rental terms contained in it. These provisions shall not apply pursuant to the option in the Master Car Hire Rental Agreement.

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